"Whether you are an investor with an extensive portfolio or an individual private landlord looking to let out your home for the first time, your property is in safe hands with us."

Kenneth Robb, Director

Let Your Home

We know that as a Landlord you want to maximise the yield on your property asset without fuss, drama or rental voids, so, whether you are an investor with an extensive portfolio or are simply looking to let out your home,  your property asset with Robb Residential means your asset will be well managed and in safe hands.

Your professional fees and expenses will be discussed with clarity and agreed with you so there will be no unexpected costs along the way.

We have an extensive portfolio of properties under management and a tenant database to match.

Around 75% of our new business comes from satisfied client referrals, so we are confident we are getting it right.

Contact us today to find out more about our lettings and management services.

Your property is our business.


Landlords

Letting a property successfully is about market and tenant knowledge and being commercially astute.

At Robb Residential we know the market, we know who and where the best tenants are and we commit time getting to know you, your property and in tailoring a service solution to exceed your expectations.

We will seek out the correct tenant who will treat your property as if it were their own.

At Robb Residential we have been involved in the residential property business for over 30 years. This experience has allowed us to ‘engineer out’ all of the wrinkles so that what we deliver is a professional, secure and reliable service.

We know what it takes to manage your property, to find you the ideal tenant and most importantly, to provide you with total peace of mind.

Services Offered By Robb Residential

Fully Managed

Tenant Find Only

Initial rental Valuation and Appraisal
Marketing and Promotion of the Property
Accompanied Viewings
Finding and Screening of Tenants
Strict Tenant Referencing and Credit Score
Preparation of the Tenancy Agreement
Preparation of Inventory and Schedule of Condition
Liaison with Utility Providers
Collection of Rent and BACS Transfer to Landlord Bank  
Tenancy Renewal and Negotiation of Rental Increases  
Full Check-Out and Inventory update at the end of the tenancy  
Deposit Reconciliation  
Property Management Throughout Tenancy  
Management Inspections  
Routine Maintenance and Property Repairs as required  
     

 


Tenants

Just like the properties we let on behalf of our Landlords, your reasons for renting and your requirements are diverse.

You may choose to rent a property to get to know an area and its services, schooling, transport links and amenities before committing to a purchase. You may wish to be in a strong cash position when the time comes to buy, or you may have a short-term need for quality property because of work or family commitments.

Whatever your reason for requiring a property to rent, our letting agents will take the time to understand your circumstances and your requirements; we will do our best to make the best use of your time by correctly matching you with the most appropriate properties that fit with your search criteria.

We will arrange all leases and associated documentation. We will discuss with you all legislative requirements in support of our landlords’ responsibilities connected with tenancies and property letting.

We understand that you expect that the properties you rent from us to be well maintained and if for any reason there are maintenance issues, they will be dealt with promptly and with the minimum of fuss and disruption to your peaceful enjoyment of the property. 

We will meet you at the property at the start of the lease and we will explain your responsibilities for the property and your obligations to the landlord, we will also explain the landlords’ obligations to you and his/her responsibilities to maintain the property.


Management System

We use CFP WINMAN property management system. CFP WINMAN captures and records all critical Tenant and Landlord data and provides an accurate digital and audit trail of the entire lettings and management process. CFP WINMAN has a series of effective automated follow up triggers and prompts.

 


Property Management

Allowing someone to rent your property asset is not without risk. At Robb Residential we will effectively manage risk and provide total peace of mind to our landlords and tenants.

We will carefully reference and credit check tenants; time invested here will contribute to diminishing rental voids and damaged property. We will advise on letting to the correct, rather than the first tenant.

Our lettings management team will manage your property throughout the entire lettings process; a dedicated lettings manager will be assigned to your property and will organise inventories, cleaning, maintenance, meter readings/utility company reporting, and all other events through to handling any deposit negotiations once the tenancy has come to an end.


Buy to Let Advice

Investing in buy-to-let property can be a secure and lucrative venture. We offer step by step expert advice to new entrants to this market. Please feel free to consult us for advice on levels of capital investment, anticipated rental income, yield ratios, local market movement, and the range of services we can offer on purchasing your buy to let property. We partner with and can connect you to firms who specialise in arranging buy to let funding.

We are a full service property business, we will deliver a value added service intended to ensure a long term relationship with you. We have assisted many of our clients in building first class capital growth and cash yielding property investment vehicles, we will happily share our knowledge and expertise with you and we hope that we can assist you in building your lucrative property portfolio. 


Relocation Services

Robb Residential is retained by a number of specialist relocation companies whose job it is to relocate important members of staff on short, medium and long term contracts. Working with the relocation companies, we invest our time getting to know the brief and the precise property requirements of the employee. By investing in this way early on, we make the process seamless allowing the employees to settle into their new environment smoothly and promptly and thereby reduce the chance of issues arising during the tenancy. 


Marketing

We combine traditional database management together with a comprehensive online strategy enabling us to reach the correct tenant in the fastest possible time. Our rental properties are promoted on Rightmove, Zoopla, Primelocation, S1 Homes, Lettingweb, Citylets and Robb Residential.


Inventories & Inspections

A thorough inventory is prepared by one of our agents recording all items in the property, this is signed by the tenant and counter signed by the agent at the date of entry, a copy is retained by the tenant and with the agency together with a digital record. This digital and paper trail audit serves to minimise any disputes and ensure commercial fair play, so that deposits are returned promptly.

Our team carries out regular inspections of rental properties to ensure that our landlords have peace of mind that the tenant is looking after their property and for any maintenance issues to be picked up early before escalating into a bigger problem. . 


Tenancy Deposit Scheme

Where deposits are paid we comply with Tenancy Deposit Scheme legislation. 


Ombudsman Scheme

We are registered with, are members of and observe the code of conduct set down by the Ombudsman Scheme for Lettings.


Trusted Contractors

We use only trusted and reliable tradespeople to service every aspect of your rental property. Your property asset will be professionally managed and maintained by qualified contractors 24 hours a day, 7 days a week. 


Testimonials

"Robb residential have managed our flats in Edinburgh for many years. We find them approachable and easy to work with. They do a great job keeping our flats filled and we would recommend them to anyone looking for a management company."

Mr & Mrs Wilson

“I can honestly recommend Robb Residential for your property needs. From their main office in Glasgow they command an extensive range of properties both rental and sales which they manage in a professional manner and devote time and care to the customer with friendly assistance and guidance.”

“From my experience for many years as their client I have no hesitation in recommending their services. I have found in particular Kenny Robb to be extremely devoted to his clients and is willing to go out of his way to provide excellent service. He seems to have boundless energy and knows the world of property management backwards. A most personable person, who will make your experience trouble free and enjoyable.”

Mr Shearman