The business model of Estate Agency and Lettings distribution has changed, no longer do people pour over local papers searching for their dream home; no longer do they need to look in estate agents’ windows or queue to discuss search criteria with estate agency or lettings receptionists.
In recognising this, we have changed too, we have evolved to develop an efficient business model which pro-actively distributes property globally via our well managed database and digitally via the world wide web.
Good systems are important to us, however, Estate & Lettings Agency is a people business, our people have been carefully selected for their scope of property and customer interfacing expertise. We recruit intelligent, clear thinking and articulate property professionals. The team has an average of 20 years’ experience in the industry and we are proud to have been behind some of the most high profile and often complex sales and property asset management deals in the West of Scotland.
At Robb Residential we can’t say we are the largest firm, we’re not. At Robb Residential, we can’t say we are the smallest firm; we’re not. Our point of difference lies in our people and in the delivery of service excellence. The Robb Residential team owns and shares in its commitment to delivering that service excellence, and so what we can say with a measure of assured confidence is that we will be the best.