Experienced Property Professionals

Meet the Team.

At Robb Residential we can’t say that we are the largest firm, nor can we say we’re the smallest.

Our point of difference lies in our people and our delivery of service excellence.

Iain Robb

Director & Estate Agent

Iain has been an estate agent since 1979. He worked with Slater Hogg and Howison in the 1980s leaving after 10 years when the business was sold to the TSB bank. In 1989 he formed and ran the Robb Agency, after 10 years he did a cash and equity deal for the business with Winterthur Life. He started the Glasgow office of Strutt & Parker in 2000. After 13 years Iain and his team successfully organised a management buyout of the Glasgow office of Strutt & Parker creating Robb Residential.

Carolyn Campbell

Director & Senior Sales Negotiator

Carolyn has been involved in estate agency since 1982 and joined Strutt & Parker in 2000 and along with Iain was instrumental in the 2013 management buyout. Carolyn attained a Masters Degree in Business Administration in 2002, which has been invulnerable in the successful running of the business. Carolyn is well known by clients. She quickly wins the confidence and respect of all who engage with her and she rightly deserves the reputation of being known as a ‘safe pair of hands’. She is highly respected among her peers in the industry and she brings tenacious deal doing enthusiasm and commercial business precision to her role at Robb Residential.

Charlotte Hogarth

Associate Director & Estate Agent

Charlotte graduated from Glasgow Caledonian University in 2015 with a BA (Hons) Degree in Events Management. She joined the Robb Residential brokerage team in late 2016. Charlotte is competitive and singularly focussed on outstanding service and customer care. She represents the firm with self-confidence and professional flair. Her contribution has grown our market share and increased transactional activity. As an associate director of the firm she is influential in the decision making process of the business and is involved in acquisitions, marketing, brand growth, recruitment and the development of our positive team ethos.

Jade Reilly

Sales Negotiator

Jade has been involved in the property industry since 2015 working with a national firm of estate agents. She joined Robb residential in 2018 and complements our busy middle to prime market sales and brokerage negotiation team. Her skills in understanding and anticipating the needs of our clients and efficiently handling their queries by telephone, in person or via written correspondence are exemplary. Jade approaches her role in a very proactive, professional and confident manner keeping our clients interest at the forefront. Her professionalism and energetic approach add another dynamic to the ‘best in class’ Robb Residential proposition.

Lorna Davidson

Sales Negotiator

Lorna joined Robb Residential in 2014; She has been an effective property sales negotiator since 2004. Lorna has a clear understanding of total customer satisfaction, she knows what clients want and need, and in her calm and reassuring style she is always able to anticipate, meet and exceed these needs. She is a skilled principled negotiator and an effective communicator. With considerable cerebral flair, she navigates her clients through often complicated negotiations to successful sales outcomes.

Marnie Laird

Sales Negotiator

Marnie has been successfully negotiating the sale of mature re-sale property since 2001 while working with a national firm of estate agents. She joined Robb Residential in 2020. Marnie has a natural understanding of client’s needs and expectations and she enjoys delivering a service which ensures that both buyers and sellers have a smooth and enjoyable property buying and selling journey. Marnie approaches her role with professionalism, poise and elegance and her top priority is leaving vendors and buyers with a memorable and positive impression.

Hollie Ferguson

Sales Negotiator

Hollie has been involved in the property industry since 2015 working with a national firm. She joined Robb residential in 2017 and joins our busy middle to prime market sales and brokerage negotiation team. She is articulate and uses clear concise language making her a highly effective and persuasive communicator. Hollie is totally committed to the Robb Residential positive work ethic and the delivery of customer service and experiences that exceed our client’s expectations

Charlotte Bryce

Sales Consultant

Charlotte graduated from the University of Strathclyde with a First-Class BA Honours degree in Psychology. Charlotte is driven and she strives to provide exemplary service. With experience from working at Stobo Castle Health Spa she understands the importance of exceptional bespoke customer service and care. Charlotte is ambitious, and aspires to be the best in the team, she brings her ‘A’ game to work every day, and she looks forward to a long and mutually successful career with Robb Residential.

Jonathan Robb

Lettings Consultant

Jonathan graduated from the University of Dundee in 2015 with a BSC (Hons) Degree in Business. He joined the Robb Residential property asset management team in 2020.  Jonathan has gained valuable customer facing and service experience from his work in New Zealand, South Africa, Sweden and France. He has been involved in the inception and management of a chain of private health and fitness boutique studios in Edinburgh. The opportunity to develop his career in building and managing client relationships is what attracted him to Robb Residential. Jonathan is skilled and articulate when managing relationships, he is respected by his clients and colleagues and he is determined to raise the service standards bar in every aspect of business.

Geraldine Grieve

Financial Administrator

Geraldine joined Robb Residential in 2019 having gained valuable experience working for a wide range of businesses including Private Practice, Charities and Property Management. She has worked front of house and engaged with customers where she built an understanding of trust and reliability throughout her diverse career which has spanned three different continents. Geraldine’s journey and experience helps her understand the various problems and provide solutions to situations as they occur in a busy office.

Rachel McQueen

Senior Property Asset Manager

Rachel joined Robb Residential in 2019. She has 20 years Residential and Property Management experience. Rachel is both ARLA and Letwell qualified and excels at providing on point property advice in line with Best Practice, Robb Residential Landlords can relax, their properties are managed by industry informed and experienced hands. As part of CPD, Rachel is an active member of ARLA, through webinars and out of office learning she keeps abreast with legislation to ensure our landlords receive reliable, legislatively current advice. Rachel is respected by clients and peers, she is motivated, well organised and an articulate communicator which allows her to successfully lead our property asset team.

Amy McQueen

Trainee Property Asset Manager

Amy Joined Robb Residential in 2020 with a Master’s Degree in Product Design and Innovation from the University of Strathclyde. Amy’s degree has allowed her to develop invaluable and transferrable skills, project management, reasoning, understanding and effective communication all of which are put to good use in her role within our fast-paced lettings business. Amy has demonstrated a flair for Property Management, and she seeks to carve out a successful career within the property sector.

Mark Govan

Property Assets Manager

Mark has been involved within the property management industry for more than 20 years.  Mark brings a wealth of knowledge and experience to Robb Residential and his primary aim is to provide a secure and reliable hand holding property journey service to both landlords and tenants alike. He operates with professional integrity and is committed to providing best in class customer care to all those with whom he engages.

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