Iain has been an estate agent since 1979. He worked with Slater Hogg and Howison in the 1980s leaving after 10 years when the business was sold to the TSB bank. In 1989 he formed and ran the Robb Agency, after 10 years he did a cash and equity deal for the business with Winterthur Life. He started the Glasgow office of Strutt & Parker in 2000. After 13 years Iain and his team successfully organised a management buyout of the Glasgow office of Strutt & Parker creating Robb Residential.

Carolyn has been involved in estate agency since 1982 and joined Strutt & Parker in 2000 and along with Iain was instrumental in the 2013 management buyout. Carolyn attained a Masters Degree in Business Administration in 2002, which has been invaluable in the successful running of the business. Carolyn is well known by clients. She quickly wins the confidence and respect of all who engage with her and she rightly deserves the reputation of being known as a ‘safe pair of hands’. She is highly respected among her peers in the industry and she brings tenacious deal doing enthusiasm and commercial business precision to her role at Robb Residential.

Charlotte graduated from Glasgow Caledonian University in 2015 with a BA (Hons) Degree in Events Management. She joined the Robb Residential brokerage team in late 2016. Charlotte is competitive and singularly focussed on outstanding service and customer care. She represents the firm with self-confidence and professional flair. Her contribution has grown our market share and increased transactional activity. As an associate director of the firm she is influential in the decision making process of the business and is involved in acquisitions, marketing, brand growth, recruitment and the development of our positive team ethos.

Rachel joined Robb Residential in 2019. She has 20 years Residential and Property Management experience. Rachel is both ARLA and Letwell qualified and excels at providing on point property advice in line with Best Practice, Robb Residential Landlords can relax, their properties are managed by industry informed and experienced hands. As part of CPD, Rachel is an active member of ARLA, through webinars and out of office learning she keeps abreast with legislation to ensure our landlords receive reliable, legislatively current advice. Rachel is respected by clients and peers, she is motivated, well organised and an articulate communicator which allows her to successfully lead our property asset team.

Lorna joined Robb Residential in 2014; She has been an effective property sales negotiator since 2004. Lorna has a clear understanding of total customer satisfaction, she knows what clients want and need, and in her calm and reassuring style she is always able to anticipate, meet and exceed these needs. She is a skilled principled negotiator and an effective communicator. With considerable cerebral flair, she navigates her clients through often complicated negotiations to successful sales outcomes.

Jonathan graduated from the University of Dundee in 2015 with a BSC (Hons) Degree in Business. He joined the Robb Residential property asset management team in 2020.  Jonathan has gained valuable customer facing and service experience from his work in New Zealand, South Africa, Sweden and France. He has been involved in the inception and management of a chain of private health and fitness boutique studios in Edinburgh. The opportunity to develop his career in building and managing client relationships is what attracted him to Robb Residential. Jonathan is skilled and articulate when managing relationships, he is respected by his clients and colleagues and he is determined to raise the service standards bar in every aspect of business.

Nicole graduated from University in 2016 with a BA (Hons) degree in Business. Since then, she has gained valuable customer care experience whilst working for an international airline. Nicole is passionate about property and has been working in the industry since 2019. She joined Robb Residential in 2021 and is committed to ensuring clients receive exceptional customer service when buying and selling their home with Robb Residential.

Geraldine joined Robb Residential in 2019 having gained valuable experience working for a wide range of businesses including Private Practice, Charities and Property Management. She has worked front of house and engaged with customers where she built an understanding of trust and reliability throughout her diverse career which has spanned three different continents. Geraldine’s journey and experience helps her understand the various problems and provide solutions to situations as they occur in a busy office.

Mark has been involved within the property management industry for more than 20 years.  Mark brings a wealth of knowledge and experience to Robb Residential and his primary aim is to provide a secure and reliable hand holding property journey service to both landlords and tenants alike. He operates with professional integrity and is committed to providing best in class customer care to all those with whom he engages.

Sarah joined Robb Residential in 2021, with an extensive background in hospitality and nearly four years lettings experience in Glasgow, she has joined the team as a Property Asset Manager. She is MARLA qualified and is an active member of ARLA, she is focussed on remaining on top of CPD training and attends industry relevant webinars and training. Her training, knowledge and experience allows her to deliver a top-class service to both our landlords and tenants.

Alan joined Robb Residential in May 2021, he joins the firm bringing with him ten years of experience working in property management in West Lothian and Edinburgh. Alan gained his ARLA qualification in 2017 and considers his experience and approach to client care to be his strongest asset. Over his career in the Private Rental Sector, Alan has been proud to assist landlords and tenants from diverse backgrounds, he enjoys keeping up to date with changes in legislation and tenancy regulations thus ensuring that he always provides accurate and best professional advice.

David graduated from Glasgow Caledonian University in 2019 with BA (Hons) Accounting degree. Since then, he has gained valuable finance experience whilst working in both recruitment and energy sectors. David joined Robb Residential in April 2021, his numeracy, academic and workplace experience is a welcome addition to the Robb Residential Finance & Admin team.

Matthew recently joined the firm at Robb Residential as a training property asset manager. Under the close eye of senior colleagues, Matthew will be immersed in all aspects of exceptional landlord and tenant care on his property journey with our firm. Matthew has a great eye for detail and shares the Robb Residential mantra of ‘doing simple things really well’ in the quest for achievement of best-in-class service and customer care. Together with in house training, Matthew will immediately begin pursuit of his ARLA qualifications as which will combine to form the core pillars of his property asset management knowledge.

Daisy joined the Robb Residential team in May 2022 as a Sales Consultant. She brings with her nine years’ experience in customer service through the airline industry where she worked as both cabin crew and cabin manager. Daisy is also bilingual, being fluent in Cantonese, and has spent time living and working in Hong Kong teaching English.

Daisy’s prides herself in understanding fully the needs of our customers and is committed to establishing strong client relationships through outstanding communication and a friendly, professional demeanour.

Linda has been working within the property industry since 1997, she joined Robb Residential in late 2021. Linda has developed outstanding communication and client empathy skills which combine to allow her, in a careful advisory manner, to effectively and sensitively handle any issues while navigating our clients through their property journey. Linda approaches her role in a professional and confident manner and as with all RR team players, is committed to ensuring all our clients receive exceptional customer service.

Laura joined our expanding Property Asset Management team in September 2020 on a part time basis taking on the role of Compliance & Utilities Manager. Laura now operates as one of our full time Property Asset Managers, bringing with her over 23 years’ experience in Estate Agency. For the past 8 years, Laura has worked in the Lettings and Property Management sector. She is an important and welcome full time addition to our team, we have come to rely on her experience and depth of knowledge in property maintenance and relevant legislation together with her high bar levels of customer care. Laura gained her ARLA membership in 2016 and through CPD maintains her scope of knowledge and expertise.