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experienced property professionals

Meet the Team

At Robb Residential we can’t say that we are the largest firm, nor can we say we’re the smallest.

Our point of difference lies in our people and our delivery of service excellence.

Sales Team

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Iain Robb

Director & Estate Agent

Iain has been an estate agent since 1979. He worked with Slater Hogg and Howison in the 1980s leaving after 10 years when the business was sold to the TSB bank. In 1989 he formed and ran the Robb Agency, after 10 years he did a cash and equity deal for the business with Winterthur Life. He started the Glasgow office of Strutt & Parker in 2000. After 13 years Iain and his team successfully organised a management buyout of the Glasgow office of Strutt & Parker creating Robb Residential.

Iain has been an estate agent since 1979. He worked with Slater Hogg and Howison in the 1980s leaving after 10 years when the business was sold to the TSB bank. In 1989 he formed and ran the Robb Agency, after 10 years he did a cash and equity deal for the business with Winterthur Life. He started the Glasgow office of Strutt & Parker in 2000. After 13 years Iain and his team successfully organised a management buyout of the Glasgow office of Strutt & Parker creating Robb Residential.

Carolyn Campbell

Carolyn Campbell

Director & Senior Sales Negotiator

Carolyn has been involved in estate agency since 1982 and joined Strutt & Parker in 2000 and along with Iain was instrumental in the 2013 management buyout. Carolyn attained a Masters Degree in Business Administration in 2002, which has been invaluable in the successful running of the business. Carolyn is well known by clients. She quickly wins the confidence and respect of all who engage with her and she rightly deserves the reputation of being known as a ‘safe pair of hands’. She is highly respected among her peers in the industry and she brings tenacious deal doing enthusiasm and commercial business precision to her role at Robb Residential.

Carolyn has been involved in estate agency since 1982 and joined Strutt & Parker in 2000 and along with Iain was instrumental in the 2013 management buyout. Carolyn attained a Masters Degree in Business Administration in 2002, which has been invaluable in the successful running of the business. Carolyn is well known by clients. She quickly wins the confidence and respect of all who engage with her and she rightly deserves the reputation of being known as a ‘safe pair of hands’. She is highly respected among her peers in the industry and she brings tenacious deal doing enthusiasm and commercial business precision to her role at Robb Residential.

Charlotte Hogarth

Charlotte Hogarth

Director & Estate Agent

Charlotte graduated from Glasgow Caledonian University in 2015 with a BA (Hons) Degree in Events Management. She joined the Robb Residential brokerage team in late 2016. Charlotte is competitive and singularly focussed on outstanding service and customer care. She represents the firm with self-confidence and professional flair. Her contribution has grown our market share and increased transactional activity. As an associate director of the firm she is influential in the decision making process of the business and is involved in acquisitions, marketing, brand growth, recruitment and the development of our positive team ethos.

Charlotte graduated from Glasgow Caledonian University in 2015 with a BA (Hons) Degree in Events Management. She joined the Robb Residential brokerage team in late 2016. Charlotte is competitive and singularly focussed on outstanding service and customer care. She represents the firm with self-confidence and professional flair. Her contribution has grown our market share and increased transactional activity. As an associate director of the firm she is influential in the decision making process of the business and is involved in acquisitions, marketing, brand growth, recruitment and the development of our positive team ethos.

Jonathan Robb

Jonathan Robb

Property Valuer

Jonathan graduated from the University of Dundee with a BSc (Hons) in Business and joined Robb Residential in 2020. After building a strong foundation in the lettings department, he has since transitioned into the sales team, where he now specialises as a property valuer.

His background in residential lettings provides him with a well-rounded understanding of the property market, enabling him to offer informed and realistic advice when valuing homes. Jonathan works closely with clients to ensure their properties are positioned correctly from the outset, helping to achieve the best possible results.

Recognised for his approachable manner and clear communication, Jonathan takes pride in delivering honest advice and a dependable, professional service throughout every stage of the sales process.

Jonathan graduated from the University of Dundee with a BSc (Hons) in Business and joined Robb Residential in 2020. After building a strong foundation in the lettings department, he has since transitioned into the sales team, where he now specialises as a property valuer.

His background in residential lettings provides him with a well-rounded understanding of the property market, enabling him to offer informed and realistic advice when valuing homes. Jonathan works closely with clients to ensure their properties are positioned correctly from the outset, helping to achieve the best possible results.

Recognised for his approachable manner and clear communication, Jonathan takes pride in delivering honest advice and a dependable, professional service throughout every stage of the sales process.

Jacqueline Maxwell

Sales Negotiator

Jacqueline joined the Robb Residential team as a sales negotiator in July 2023. She brings with her 10 years’ experience in customer service through the airline industry where she worked as both cabin crew and Inflight Service Director. Jacqueline spent the last 32 years living in the Kingdom of Bahrain and brings with her 15 years’ experience as an Estate Agent with 7 of those years employed by Savills Middle East. Jacqueline thrives to see a job well done with customer satisfaction.

Jacqueline joined the Robb Residential team as a sales negotiator in July 2023. She brings with her 10 years’ experience in customer service through the airline industry where she worked as both cabin crew and Inflight Service Director. Jacqueline spent the last 32 years living in the Kingdom of Bahrain and brings with her 15 years’ experience as an Estate Agent with 7 of those years employed by Savills Middle East. Jacqueline thrives to see a job well done with customer satisfaction.

Megan Thomson

Sales Negotiator

Megan joined the Robb Residential team in the early part of 2023 and brings a vibrant enthusiasm to her role as a Sales Negotiator, eager to make an impact in the industry. With a genuine passion for sales and a deep commitment to understanding client needs, she focuses on crafting effective solutions that drive success. Skilled at building rapport, Megan thrives on establishing relationships and exceeding client expectations. Her dedication to creating strong connections is evident in her communication skills and her friendly, professional demeanour.

Megan joined the Robb Residential team in the early part of 2023 and brings a vibrant enthusiasm to her role as a Sales Negotiator, eager to make an impact in the industry. With a genuine passion for sales and a deep commitment to understanding client needs, she focuses on crafting effective solutions that drive success. Skilled at building rapport, Megan thrives on establishing relationships and exceeding client expectations. Her dedication to creating strong connections is evident in her communication skills and her friendly, professional demeanour.

Sasha Cassels

Sales Negotiator

Sasha joined the Robb Residential team in 2024 as a Sales Consultant. Sasha recently graduated with a BSc (hons) in Psychology. Sasha’s previous experience within the whisky distillery Industry and fast paced hospitality service roles have helped her gain valuable interpersonal skills. Sasha is a motivated and enthusiastic individual who is eager to learn and is always looking for opportunities for self-development. Sasha takes great enjoyment from her customer interactions and aims to deliver detailed and exceptional customer care.

Sasha joined the Robb Residential team in 2024 as a Sales Consultant. Sasha recently graduated with a BSc (hons) in Psychology. Sasha’s previous experience within the whisky distillery Industry and fast paced hospitality service roles have helped her gain valuable interpersonal skills. Sasha is a motivated and enthusiastic individual who is eager to learn and is always looking for opportunities for self-development. Sasha takes great enjoyment from her customer interactions and aims to deliver detailed and exceptional customer care.

David McEwan

David McEwan

Associate Director

David graduated from Glasgow Caledonian University in 2019 with BA (Hons) Accounting degree. Since then, he has gained valuable finance experience whilst working in both recruitment and energy sectors. David joined Robb Residential in April 2021, his numeracy, academic and workplace experience is a welcome addition to the Robb Residential Finance & Admin team.

David graduated from Glasgow Caledonian University in 2019 with BA (Hons) Accounting degree. Since then, he has gained valuable finance experience whilst working in both recruitment and energy sectors. David joined Robb Residential in April 2021, his numeracy, academic and workplace experience is a welcome addition to the Robb Residential Finance & Admin team.

Lettings Team

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Rachel McQueen

Rachel McQueen

Associate Director & Senior Property Asset Manager

Rachel joined Robb Residential in 2019. She has 20 years Residential and Property Management experience. Rachel is both ARLA and Letwell qualified and excels at providing on point property advice in line with Best Practice, Robb Residential Landlords can relax, their properties are managed by industry informed and experienced hands. As part of CPD, Rachel is an active member of ARLA, through webinars and out of office learning she keeps abreast with legislation to ensure our landlords receive reliable, legislatively current advice. Rachel is respected by clients and peers, she is motivated, well organised and an articulate communicator which allows her to successfully lead our property asset team.

Rachel joined Robb Residential in 2019. She has 20 years Residential and Property Management experience. Rachel is both ARLA and Letwell qualified and excels at providing on point property advice in line with Best Practice, Robb Residential Landlords can relax, their properties are managed by industry informed and experienced hands. As part of CPD, Rachel is an active member of ARLA, through webinars and out of office learning she keeps abreast with legislation to ensure our landlords receive reliable, legislatively current advice. Rachel is respected by clients and peers, she is motivated, well organised and an articulate communicator which allows her to successfully lead our property asset team.

Mark Govan

Mark Govan

Property Valuer

Mark has been involved within the property industry for more than 45 years.  Mark brings a wealth of knowledge and experience, from every aspect of the property industry, to Robb Residential. He started his career valuing and managing a highly respected & successful Westend estate agency and from there progressed into property management through to property asset management. Mark’s knowledge and experience has taken him into his preferred role as property valuer. His background and enthusiasm have made him a well-respected Valuer within the lettings industry.

Mark has been involved within the property industry for more than 45 years.  Mark brings a wealth of knowledge and experience, from every aspect of the property industry, to Robb Residential. He started his career valuing and managing a highly respected & successful Westend estate agency and from there progressed into property management through to property asset management. Mark’s knowledge and experience has taken him into his preferred role as property valuer. His background and enthusiasm have made him a well-respected Valuer within the lettings industry.

Kieran Carter

Property Asset Manager

Kieran has been involved within the property industry since 2019 and started his career in Property Asset Management in 2021 within a fast paced letting agent based within Glasgow. Kieran has gained valuable knowledge and experience within the letting’s world whilst always ensuring that he provides a best-in-class customer care to all of his clients. Kieran joined Robb Residential in 2023 as a Property Asset Manager and looks forward to building strong and lasting relationships with all clients and providing a polished, gold-card service to his landlords and tenants.

Kieran has been involved within the property industry since 2019 and started his career in Property Asset Management in 2021 within a fast paced letting agent based within Glasgow. Kieran has gained valuable knowledge and experience within the letting’s world whilst always ensuring that he provides a best-in-class customer care to all of his clients. Kieran joined Robb Residential in 2023 as a Property Asset Manager and looks forward to building strong and lasting relationships with all clients and providing a polished, gold-card service to his landlords and tenants.

Caitlin Leonard

Property Asset Manager

Caitlin began her career in Property Asset Management in 2022 and quickly obtained her ARLA qualification in early 2023. Caitlin has worked in customer service for over 10 years and so has gained invaluable experience in building strong, positive relationships with clients. We are delighted Caitlin now joins Robb Residential, September 2024, and looks forward to furthering her career in Residential Property Management.

Caitlin began her career in Property Asset Management in 2022 and quickly obtained her ARLA qualification in early 2023. Caitlin has worked in customer service for over 10 years and so has gained invaluable experience in building strong, positive relationships with clients. We are delighted Caitlin now joins Robb Residential, September 2024, and looks forward to furthering her career in Residential Property Management.

Colin MacBryer

External Property Manager

Colin joined the Robb Residential lettings team in 2025, bringing with him a wealth of client-facing experience from Scotland’s luxury hospitality sector. Prior to entering the property industry, Colin held senior guest service roles with IHG, managing the care of high-profile clients.

He began his property career at a fast growing sales and letting company based in central Scotland, where he developed core skills in lettings and property coordination. With a strong focus on relationship management, attention to detail, and service excellence, Colin is committed to delivering a smooth and responsive experience for both landlords and tenants. His calm, personable style and professional background make him a valuable asset to the Robb Residential team.

Colin joined the Robb Residential lettings team in 2025, bringing with him a wealth of client-facing experience from Scotland’s luxury hospitality sector. Prior to entering the property industry, Colin held senior guest service roles with IHG, managing the care of high-profile clients.

He began his property career at a fast growing sales and letting company based in central Scotland, where he developed core skills in lettings and property coordination. With a strong focus on relationship management, attention to detail, and service excellence, Colin is committed to delivering a smooth and responsive experience for both landlords and tenants. His calm, personable style and professional background make him a valuable asset to the Robb Residential team.

Karen Duncan

Property Asset Manager

Karen started working as a property asset manager at Robb Residential in November 2023. With over two decades of experience in the industry, she brings a wealth of knowledge to the table. Karen obtained her ARLA qualification in 2019 and keeps herself updated with the latest legislation, ensuring that her clients are always in good hands. One of Karen's favourite parts of property management is assisting landlords and helping tenants settle into their new homes with ease.

Karen started working as a property asset manager at Robb Residential in November 2023. With over two decades of experience in the industry, she brings a wealth of knowledge to the table. Karen obtained her ARLA qualification in 2019 and keeps herself updated with the latest legislation, ensuring that her clients are always in good hands. One of Karen's favourite parts of property management is assisting landlords and helping tenants settle into their new homes with ease.

Geraldine Grieve

Lettings Finance Manager

Geraldine joined Robb Residential in 2019 having gained valuable experience working for a wide range of businesses including Private Practice, Charities and Property Management. She has worked front of house and engaged with customers where she built an understanding of trust and reliability throughout her diverse career which has spanned three different continents. Geraldine’s journey and experience helps her understand the various problems and provide solutions to situations as they occur in a busy office.

Geraldine joined Robb Residential in 2019 having gained valuable experience working for a wide range of businesses including Private Practice, Charities and Property Management. She has worked front of house and engaged with customers where she built an understanding of trust and reliability throughout her diverse career which has spanned three different continents. Geraldine’s journey and experience helps her understand the various problems and provide solutions to situations as they occur in a busy office.

Rachel McCann

Property Admin Assistant

Rachel joined Robb Residential in 2026 as a property administrator, bringing over seven years of experience in administration and customer service. With strong organisational skills and a client-focused approach, Rachel is passionate about developing her knowledge within the property sector. Rachel understands how to provide excellent service to property managers, allowing them to focus on their portfolios.

Rachel joined Robb Residential in 2026 as a property administrator, bringing over seven years of experience in administration and customer service. With strong organisational skills and a client-focused approach, Rachel is passionate about developing her knowledge within the property sector. Rachel understands how to provide excellent service to property managers, allowing them to focus on their portfolios.

David Richardson

External Property Manager

David Richardson joined Robb Residential in 2026 and is an experienced property professional with over 35 years in the real estate industry. Throughout his career, he has built extensive expertise across residential sales, lettings, and commercial property, working as an estate agent across West and Central Scotland as well as gaining valuable international experience during a period working in property in Dubai.

David has developed a strong reputation for his knowledge of the property market and his ability to build lasting relationships with landlords, tenants, and prospective tenants. His approachable and friendly manner, combined with decades of hands-on experience, enables him to provide practical advice and reliable support throughout every stage of the property process.

David Richardson joined Robb Residential in 2026 and is an experienced property professional with over 35 years in the real estate industry. Throughout his career, he has built extensive expertise across residential sales, lettings, and commercial property, working as an estate agent across West and Central Scotland as well as gaining valuable international experience during a period working in property in Dubai.

David has developed a strong reputation for his knowledge of the property market and his ability to build lasting relationships with landlords, tenants, and prospective tenants. His approachable and friendly manner, combined with decades of hands-on experience, enables him to provide practical advice and reliable support throughout every stage of the property process.

Marketing Team

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Nirvana Casimiro

Social Media & Marketing Executive

Nirvana joined the Robb Residential team in 2025 as a Social Media and Marketing Executive. Nirvana has recently graduated from the University of Strathclyde in 2024 with a BA (Hons) Degree in Entrepreneurship and Marketing. Nirvana has always been interested in the Scottish property market and during her degree conducted a dissertation surrounding the topic of AI and immersive technology and the role they currently play in estate agency marketing within Scotland. Nirvana is a motivated and enthusiastic individual who is a self-starter and is always looking for opportunities to improve and learn new skills. Nirvana takes great enjoyment in the creative side of the role and aims to continue to improve the Robb Residential social media and marketing presence.

Nirvana joined the Robb Residential team in 2025 as a Social Media and Marketing Executive. Nirvana has recently graduated from the University of Strathclyde in 2024 with a BA (Hons) Degree in Entrepreneurship and Marketing. Nirvana has always been interested in the Scottish property market and during her degree conducted a dissertation surrounding the topic of AI and immersive technology and the role they currently play in estate agency marketing within Scotland. Nirvana is a motivated and enthusiastic individual who is a self-starter and is always looking for opportunities to improve and learn new skills. Nirvana takes great enjoyment in the creative side of the role and aims to continue to improve the Robb Residential social media and marketing presence.

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what our customers say

We dealt with Karen Duncan who was... We dealt with Karen Duncan who was extremely efficient and helpful in securing us a property within 1 day of the viewing. She was prompt in her responses and the staff who was at the property viewing was...
Helen Brandon

what our customers say

Great Experiance We had Robb Residential market, let and now manage our rental property. At every step along the way they have exceeded our expectations and made the entire process seamless and straight forward with clear communication at each step along the way.
Robert Turner

what our customers say

As ever The Robb Agency delivered As ever The Robb Agency did a really professional job. High quality staff working seamlessly, and tirelessly to deliver a great result.
William Goldie

what our customers say

We would like to say a massive thank you to Robb Residential and especially the lovely Rachel and Jonathan. Professional, caring, efficient, kind, fair, understanding, we couldn't have asked for a better agency as tenants. We have been with Robb for the last 6 years...
Peter Davidson

what our customers say

We cannot recommend this company highly enough, I must say. From our initial meeting with Charlotte until completion, the whole process of selling our house was impeccably managed. With great respect, clarity & diligence. The regular contact with Jackie, was always reassuring- being kept up...
Sue and John Dennis

what our customers say

Dealing with Robb Residential was a straight-forward process, as they communicated clearly and thoroughly actions that I needed to take. All the staff were friendly, helpful and seemed to have a genuine passion for what they did. Mark was the agent who dealt with us...
eilidh profile picture
eilidh
4 weeks ago
Such a positive and straightforward experience from start to finish. Definitely made all the difference :))
Rory Grieve profile picture
Rory Grieve
4 weeks ago
Really smooth and easy experience for students and first time renters!
ellis wright profile picture
ellis wright
4 weeks ago
I had such a smooth experience with Robb Residential from start to finish. As a student, moving and finding a flat can be really stressful, but the whole process was made so easy and straightforward. The team were helpful, professional, and always quick to respond to any questions. Thanks to them, getting my flat was completely stress-free. I would definitely recommend Robb Residential to any students looking for accommodation
Rhys Ferry profile picture
Rhys Ferry
4 weeks ago
Sophia Milne profile picture
Sophia Milne
4 weeks ago
Madiah Aziz profile picture
Madiah Aziz
4 months ago
I was recommended Robb Residential by a family member and I have received the best, top quality service from them, in particular Mark Govan who dealt with my property. I was postiviely guided and advised throughout the process from the very beginning. Mark was so informative with every aspect of letting my property and made me feel very reassured and relaxed since the beginning. His expertise through his years of experience in the industry his and wealth of knowledge, advice and professionalism was greatly impressive. Aswell as Mark my property manager Karen Duncan has been fantastic at keeping me updated and in the loop with everything that has happened in relation to my property and also with what the next steps are. I have felt very involved and informed every step of the way. I have been very impressed with the service received. I feel extremely safe and secure with my property being managed and handled by Robb Residential. I would highly recommend them to any property owner.
Vlatka Narsesian profile picture
Vlatka Narsesian
4 months ago
Robb Residential have been managing our properties for five months now and they have been fantastic from the first moment we approached them. Communication has been easy, prompt, and always resulting in progress or problem resolution. We have had to update several properties and Robb Residential were able to secure quotes at reasonable prices through their contractors who carried out the work promptly and to our satisfaction. Perhaps the greatest comfort has been the transparent and professional work that Robb Residential do, allowing us to feel in control of our properties and the process while receiving genuinely well-intended and professional advice from someone we can trust and rely on. Payments, statements, certificates, notifications - everything is handled in a timely fashion. In my opinion, Robb Residential are outstanding real estate agents, and specifically, property managers.
Claire Thompson profile picture
Claire Thompson
5 months ago
The Lettings team at Robb were an absolute pleasure to deal with...helpful, professional, informative and clearly committed to exceptional standards. As a first time (and hands-off) landlord, their full management support was incredibly valuable, guiding me safely through the whole process from preparing the property and achieving legal compliances to screening/selection of tenants. Their marketing was fresh and effective, achieving multiple viewings within days, and new tenants moving in the week after going live. What a positive experience!
Peng PENG profile picture
Peng PENG
5 months ago
I had a very positive experience throughout my tenancy and the check-out process. I would especially like to commend Kieran, who was consistently professional, patient, and extremely clear in his communication.
From the start to the end of the tenancy, Kieran was always responsive, helpful, and fair, making the entire process smooth and stress-free. During the check-out stage in particular, he handled everything with great professionalism and understanding, which I genuinely appreciated.
It has been a pleasure dealing with such a well-managed and reliable team. I would highly recommend this agency to anyone looking for a professional and supportive property management experience.
Thank you again for all your help.
Birdie profile picture
Birdie
7 months ago
Robb Residential have been exceptional to work with. A genuinely professional and client-focused agency that delivers results even in the most challenging circumstances.

Throughout our purchase, their communication, attention to detail, and determination to see things through were outstanding. Every step felt managed with care, competence, and consistency. We always felt fully informed and supported, which made a complex process so much easier.

A special mention goes to Jacqueline and Iona, whose commitment and calm professionalism perfectly represent the high standards Robb Residential uphold. They went above and beyond to keep everything on track and are true credits to the firm.

If you’re looking for an estate agency that combines market expertise with genuine client care, Robb Residential should be your first choice. A five-star experience from start to finish.
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Robb Residential is a national middle-to-prime market property consultancy.
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