ABOUT US

Our Service in Detail.

At Robb Residential, we’re committed to ensuring you are kept well-informed of how the sale of your home will be initiated, brought to market and sold successfully.

Below, you will find a step by step breakdown of how we provide our services to our valued clients.

STEP 01

Pre-appraisal advice

One of our experienced estate agents will visit your home at a time that suits you. Our visit will be underpinned with advance market and property research intended to make certain that the quality of our advice is carefully considered and reliable. We will avoid empty sales speak, industry jargon and telling you what you want to hear.

STEP 02

Sales proposal

A sales report reflective of our discussion will be prepared and sent for your careful consideration. It will clearly set out our recommended pricing policy, marketing strategy, professional fees and expenses together with our firm's terms and conditions.
STEP 03

Once we are instructed/point of sale material

An experienced sales negotiator will be assigned specifically to your sale, formal introduction will be made and in conjunction with you, we will assemble accurate sales particulars. Our particulars will comply fully with Estate Agents Act 1979 and the 1991 Property Misdescriptions Act legislation. Our sales particulars are made up of four main component parts: 1. Professional internal, external and licenced drone photography and videography. 2. Carefully composed narrative. 3. Professionally prepared floor plans. 4. Ordinance survey based land plans. We invite client input and editorial approval of each of the above component parts.
step 04

Bringing people and property together

The internet is excellent for reactive property advertising, but on its own, it is not enough. At Robb Residential our experienced client care team will proactively combine traditional database management alongside online distribution. Your home will be matched against our database of national buyers and we will initiate three phases of telesales all designed to stimulate viewing visits:
  1. Telesales alerting prospective buyers that your home is available for sale.
  2. Confirmation of safe receipt of mailed brochure and/or PDF; and
  3. Follow up call post viewings.

STEP 05

Offers & negotiation

We know that our job is to sell your property for the best possible price. Most purchasers want or will be advised by their agent/solicitor to buy for the least possible price. We recognise this and so we are familiar with all of the buying traits and posturing positions taken by buyers and their agents. We will listen carefully to buyer proposals, intelligently interpreting content before offering secure counter proposal advice. Once approved by you, we will apply our skill and expertise to negotiate and improve your position by bringing both sides together without running the risk of jeopardising that which we have already achieved.

STEP 06

Completion

When an offer has been skilfully and successfully negotiated we will not end our communication with you. At Robb Residential, we transfer your negotiated, accepted offer into the hands of your solicitor. We will continue to keep you closely informed until missives have concluded, funds transferred and keys exchanged.