Cookie Policy

This is the Cookie Policy for Robb Residential, accessible from https://robbresidential.com.

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

  • Account related cookies. If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.
  • Login related cookies. We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.
  • Email newsletters related cookies. This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
  • Forms related cookies. When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
  • Site preferences cookies. In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

  • This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

If you are still looking for more information then you can contact us through one of our preferred contact methods:

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what our customers say

Kenneth is a charismatic, all-round great guy and went above and beyond to make sure the house was good to go. Very pleased with the service and performance so far and looking forward to engaging with them further throughout the tenancy.
Sam Jenkinson

what our customers say

Many, many thanks for your care and professionalism over the past few weeks. We shall certainly recommend your firm to everyone.
Mr and Mrs D Campbell
EXCELLENT Based on 118 reviews.
Wisam Abbas
Wisam Abbas
20/05/2022
Excellent team. They take great care of tenants. I felt at ease throughout the renting process. The response to any arising matters is quick and professional. I am very satisfied with the service. Thanks
Iain Turner
Iain Turner
19/05/2022
Having been let down on a number of occasions, we decided to move to this company. Our house is on the west coast of Scotland and we are based in Norfolk, so it is very important to us that they deal with things locally. And they have. They organised the installation of a new Calor tank, replacing the roof, redecoration and many other "routine" tasks. I cannot recommend them highly enough as a company that makes things happen without nagging. They are brilliant and I would 110% recommend them to anyone looking for a letting agent. Particular mention to Rachel who is my direct contact. She is utterly, almost ruthlessly, dependable and understands that I want the best for my tenants as well as myself.
Marwa Osman
Marwa Osman
19/05/2022
I rented an apartment from this agency over 6 years ago and now I'm back and dealt with them too. They are very helpful, professional and responsive. Hope everyone has an amazing experience like the one l had it with Robbie residential highly recommended 👌
Cath Murphy
Cath Murphy
17/05/2022
I have had the privilege of working and instructing the Robb Agency on many of my rented properties over the years. They have always proved to be extremely helpful and reliable, not just with me but also my tenants. The Agency always takes me through the lettings process in a friendly and diligent manner.
Monica Shaw
Monica Shaw
13/05/2022
Having just moved from Wiltshire to Scotland in search of my dream rural property in the West Highlands, I was delighted to come across my current tenancy for which Robb Residential was the agent. They made the process as smooth and seamless as it could possibly have been, communicating the whole way through with updates on the property. All around genuine nice folks who seemed earnestly please about us getting into this home that we love so much. Thanks!!
mark washer
mark washer
13/05/2022
Rachel kept us informed throughout the process, these things can be quite frustrating, but Rachel made it very easy. Rachel was also very cheerful and positive which makes all the difference. Jonathon who did the viewing and handover was also very helpful and cheerful.
Lee-Anne Watt
Lee-Anne Watt
09/05/2022
Fantastic experience with renting a property with the Robb Residential Team. Dedicated, trustworthy and completely client focused-thank you!
Marion Walker
Marion Walker
26/04/2022
The service I have received from Carolyn has been second to none. She has been an absolute gem - totally understanding our needs and extremely attentive, friendly and professional. I cannot recommend her or Robb Residential enough.
Tasha k
Tasha k
26/04/2022
Great service highly recommend, best service I have had with dealing with an agent. Mark is a great help and a pleasure to deal with!!!
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